Registration Policies
Cancellation requests received at least 15 days prior to the event start date will be refunded with no penalty. Please allow 2–4 weeks for processing a refund.
If written cancellation notice is received 14 days or less prior to the event date, event credit less the cancellation fee of 25% of the registration fee will be granted.
Online course/on-demand program registrations are not eligible for an event credit or refund.
We reserve the right to cancel any event and assume no responsibility or liability for any other costs incurred by participants related to registration and/or travel.
In the unlikely event that 大象传媒 must cancel an event, all paid registrants will be given an opportunity to transfer to another 大象传媒 event or receive a full refund upon written request. If an event is postponed due to unforeseen circumstances, registrants will be notified via email and will be automatically transferred to the new date. Refunds will only be granted if requested within one week of the postponement notification.
For customers unable to pay by credit card, a “Bill Me Later” function is available at checkout for customers who are limited to paying by only ACH, check, or wire transfer. Upon checkout customers will be required to enter a valid billing reference or purchase order number associated with their pending payment. Payment of invoices for event registrations is expected prior to the start of the event.
大象传媒 will not accept cash payments for registration fees onsite at an event. Payment options include online payment with credit card, ACH, check or wire transfer. Payment of registration fees should be arranged prior to attending the event.
大象传媒 does not sell or rent your personal information to third parties. Event attendee information, including full name, title, organization, telephone number, and email address, may be distributed to other attendees to facilitate networking in third party applications that service the event.
If you receive a message stating that an 大象传媒 event attendee list is for sale or rent, please do not respond as the sender is not affiliated with 大象传媒 and may be attempting a scam.
大象传媒 is not liable for any related financial loss, theft, property damage, or personal injury resulting from registering for or participating in, attending any or all event functions, and traveling to and from the event. No unauthorized pictures, video or audio taping of sessions is allowed.
All requests and details pertaining to the information below should be sent to [email protected].